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ADMINISTRATION

GUIDE

Cisco Small Business

IP Phones Models SPA301, SPA303, SPA501G,

SPA502G, SPA504G, SPA508G, SPA509G, SPA512G,

SPA514G, SPA525G, SPA525G2, and WIP310

Contents

Chapter 1: Getting Started 11

Overview of the Phones 12 Cisco Attendant Console 12 Changing the Cisco SPA500DS Attendant Console Display 12 Network Configurations Cisco SPA9000 Voice System Cisco Unified Communications 500 Series for Small Business Other SIP IP PBX Call Control Systems Updating Firmware Determining the Firmware Version Determining the IP Address of the Phone Downloading the Firmware Installing the Firmware Using the Web-Based Configuration Utility Allowing Web Access to the IP Phone Saving the Configuration Profile Understanding Administrator and User Views Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) Accessing Administrative Options Using the Web Administration Tabs Viewing Phone Information Viewing Reboot Reasons Viewing the Reboot History on the Phone Web User Interface Viewing the Reboot History on the IP Phone Screen Viewing the Reboot History in the SPA Status Dump File Using IVR on IP Phones Without Screens Ensuring Voice Quality Supported Codecs Bandwidth Requirements Factors Affecting Voice Quality SIP Publish Signaling Improvements Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Contents Chapter 2: Configuring Lines Configuring a Line Key Configuring SharedLine Appearance Configuring Call Appearance Per Line Expand Call Appearance Per Line Configuring Unused Line Keys to Access Services Configuring Call Park on the Cisco SPA525G or Cisco SPA525G (MetaSwitch) Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines Configuring Call Pickup and Busy Lamp Field Configuring Speed Dial Configuring Audio Indication for Call Pickup Event Chapter 3: Customizing Standard Features Configuring Phone Information and Display Settings Configuring the Phone Name Configuring Voice Mail Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) Customizing the Startup Screen Changing the Display Background Configuring the Screen Saver Configuring the LCD Contrast Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) Configuring Linksys Key System Parameters Enabling Call Features Enabling Anonymous Call and Caller ID Blocking Services Enabling ACD Service Enabling Call Back Service Enabling Call Park and Call Pickup Services Enabling Call Transfer and Call Forwarding Services Enabling Conferencing Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Contents Enabling Do Not Disturb Enabling the Missed Call Shortcut Logging Missed Calls Enabling Paging (Intercom) Configuring Paging Groups Enabling Service Announcements Customizing Phone Softkeys Programmable Softkeys Configuring PSK Fields Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide

Contents

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide

Contents

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide

Contents

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide

Contents

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide

Contents

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide

Contents

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide

Contents

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide

Contents

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started

This chapter contains basic information on Cisco SPA300 Series, Cisco SPA

Series, and Cisco Wireless-G IP phones. This chapter contains the following

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Overview of the Phones Overview of the Phones provide all the features of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice Cisco Attendant Console Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Cisco Attendant Console STEP 2 Scroll to Att. Cons. Preferences and press select.

STEP 3 Choose Font Size or Contrast from the menu and press edit:

STEP 3 Scroll to Att. Console Preferences and press Select.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Network Configurations Network Configurations This document describes some common network configurations; however, your Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Network Configurations The Cisco SPA9000 Voice System is an affordable and feature-rich voice-over-IP global connectivity through any Internet Telephony Service Provider (ITSP) that SPCP appliance that provides voice, data, video, network security, and wireless communications capabilities while integrating with existing desktop applications, such as calendar, e-mail, and customer relationship management (CRM) programs.



Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Updating Firmware Updating Firmware Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Updating Firmware STEP 1 Quickly press the asterisk (*) button four times to enter the IVR menu.

STEP 1 Press the Setup button. The IVR configuration menu is announced.

STEP 2 Scroll to Product Info and press Select. The current firmware is displayed under STEP 3 Select Product Information. The firmware version is displayed under Software STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select.

STEP 2 Scroll to Software Version. The firmware is displayed.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Updating Firmware STEP 1 Quickly press the asterisk (*) button four times to enter the IVR menu.

STEP 1 Press the Setup button. The IVR configuration menu is announced.

STEP 2 Scroll to Network and press Select. The IP Address is displayed under Current IP.

STEP 3 Scroll to Network Status and press Select. The IP address is displayed.

STEP 1 In the Home window, press Select and navigate to Settings.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Updating Firmware STEP 1 Direct your browser to the URL http://www.cisco.com/cisco/software/ STEP 2 Follow the instructions on the page to locate your product and download the STEP 3 If the firmware file you download is in zip format, double-click the file and extract

its contents to a single folder or to the desktop.

STEP 1 With your PC attached to the same subnetwork as the phone, run the executable STEP 2 Click Continue after reading the message regarding updating and your service Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Using the Web-Based Configuration Utility STEP 4 Browse to select the firmware file from your PC. Click Submit. The firmware is STEP 1 Turn off your Cisco WIP310 and connect it to your computer by using a USB cable.

STEP 2 Double-click the executable file for the firmware upgrade (for example, doubleclick wip310-5-0-11.exe).

STEP 4 When the upgrade is complete, disconnect the phone from your PC and power it Using the Web-Based Configuration Utility phone web user interfaceare described in this document; however, not all features Manager Express or Cisco Configuration Assistant (CCA) for phone administration.

NOTE If your service provider disabled access to the configuration utility, you must Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Using the Web-Based Configuration Utility STEP 2 To display the Web Server Writable option either:

STEP 3 Press Edit to change the status of the Web Access Enabled parameter.

STEP 4 Press Y/N to toggle the parameter and press ok to set the parameter.

STEP 2 To display the Web Server Writable option, select Settings > Security STEP 3 To change the status of the Web Server Writable, press Edit.

STEP 4 Press Y/N to toggle the parameter and press OK to set the parameter.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Using the Web-Based Configuration Utility STEP 1 Press the Setup button on the phone. The configuration menu is announced.

STEP 4 To save the configuration, press 1; to review, press 2; to re-enter, press 3; to exit, STEP 2 To display the Web Server Writable option, select Settings > Network STEP 3 To change the status of the Web Server parameter, press the Right Arrow key to STEP 1 In the Home screen, press Select to choose Settings.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Understanding Administrator and User Views STEP 3 Scroll to highlight Misc Settings and press Select.

STEP 4 Press the left arrow to ensure that Enable Web Server is set to On.

Understanding Administrator and User Views account and an administrator account. The Administrator account name is admin, displaying the administration parameters. No default passwords are assigned to either the Administrator or the User accounts. Only the Administrator account can The configuration parameters available to the User account are configurable in the Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Understanding Administrator and User Views profile provisioning. For more information on provisioning, see the Cisco Small Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Viewing Phone Information Viewing Phone Information rebooted. When the phone is reset to factory defaults, this information is deleted.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Viewing Phone Information screen, and the phone SPA Status Dump file (http://phoneIP/status.xml or http:// Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Using IVR on IP Phones Without Screens Using IVR on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Using IVR on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Using IVR on IP Phones Without Screens Getting Started Using IVR on IP Phones Without Screens Getting Started Ensuring Voice Quality Ensuring Voice Quality Getting Started Ensuring Voice Quality average business-grade broadband Internet connection supporting 1.5 Mbps conversations can be reliably supported with adequate bandwidth available for equipment that can prioritize the VoIP traffic. A QoS-enabled device prioritizes the Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Ensuring Voice Quality For more information about bandwidth calculation, refer to the following web sites:

http://www.packetizer.com/voip/diagnostics/bandcalc.html Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Ensuring Voice Quality Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Getting Started Ensuring Voice Quality Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Lines

This chapter contains the following sections:

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Lines Configuring a Line Key Configuring a Line Key STEP 2 Under each line key for the phone, configure the following:

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Lines Configuring a Line Key Devices with shared-call appearances can initiate independent transfer or Each IP phone can be configured independently. Although the account information or the preferred codec can vary between phones and continue to support sharedline appearance.

STEP 2 Click the Ext_n tab of the extension that is shared (do not use Ext 1).

STEP 4 Under Share Line Appearance in the Share Ext list, select shared. If you set this extension to private (not shared), the extension does not share calls, regardless of STEP 5 In the Shared User ID field, enter the user ID (name) of the phone with the extension Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Lines Configuring a Line Key STEP 6 In the Subscription Expires field, enter the number of seconds before the SIP subscription expires. Until the subscription expires, the phone gets NOTIFY STEP 7 In the Restrict MWI (message waiting indicator) field, choose yes to set the message waiting indicator to light only for messages on private lines (SIP). Choose STEP 8 Under Proxy and Registration, in the Proxy field, enter the IP address of the proxy STEP 9 Under Subscriber Information, enter a Display Name and User ID (extension STEP 10 (Optional) In the Phone tab, under Miscellaneous Line Key Settings, configure line STEP 11 (Optional) In the Phone tab, under Miscellaneous Line Key Settings, configure SCA Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Lines Configuring a Line Key Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Lines Configuring a Line Key STEP 2 In the Miscellaneous Line Key Settings section in the Call Appearance Per Line Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Lines Configuring a Line Key STEP 3 Click Submit All Changes. After the phone reboots, configured lines glow orange STEP 1 Click Admin Login > advanced > Voice > Att(endant) Console.

STEP 2 In the General section under Server Type, choose RFC3265_4236.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Lines Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines STEP 4 Choose the line key to configure (line 5 in this example):

Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Lines Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines STEP 3 Click Submit All Changes. After the phone reboots, the phone in this example Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Lines Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Lines Configuring Audio Indication for Call Pickup Event Configuring Audio Indication for Call Pickup Event STEP 1 Click Admin Login > advanced > Voice > Att(endant) Console.

STEP 2 In the General section under Call Pickup Audio Notification, select Yes, To configure this parameter by using the configuration file, configure the following STEP 4 In the Call Progress Tones section under the Call Pickup Tone parameter.

To configure this parameter by using the configuration file, configure the following Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features

This chapter describes customizing the Cisco SPA IP phones and contains the

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Phone Information and Display Settings Configuring Phone Information and Display Settings STEP 3 (Optional) Enter the Voice Mail Subscribe Interval; the expiration time in seconds, Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Phone Information and Display Settings STEP 1 For the Cisco SPA303 and Cisco SPA5XXG, click Admin Login > advanced > STEP 2 To display a text logo, in the Text Logo field enter text as follows:

STEP 4 Click Submit All Changes. The phone reboots, retrieves the.bmp file, and displays Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Phone Information and Display Settings STEP 1 Copy the image to a TFTP or HTTP server that is accessible from the phone.

STEP 3 Select the background picture in the Select Background Picture menu:

STEP 4 If you selected None, in STEP 3, go to STEP 6. If you selected Text Logo in STEP tftp://myserver.mydomain.com/images/downloadablepicture.bmp http://myserver.mydomain.com/images/downloadablepicture.bmp Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Phone Information and Display Settings screen. The phone automatically retrieves the picture after the specified number STEP 5 If you selected Text Logo, enter a text string in the Text Logo field.

STEP 1 Copy the image to an HTTP server that is accessible from the phone. (TFTP is not STEP 3 In the Screen section, Background Picture Type field, select Download BMP STEP 4 Enter the URL of the.bmp file you want in the BMP Picture Download URL field. The http://myserver.mydomain.com/images/downloadablepicture.jpg screen. The phone automatically retrieves the picture after the specified number Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Phone Information and Display Settings STEP 2 In the General section, in the Screen Saver Enable field, choose yes to enable.

STEP 3 In the Screen Saver Wait field, enter the number of seconds of idle time to elapse STEP 4 In the Screen Saver Icon field, choose the display type:

STEP 2 Under Screen, in the Screen Saver Enable field, choose yes to enable.

STEP 3 In the Screen Saver Type field, choose the display type:

STEP 4 In the Screen Saver Trigger Time field, enter the number of seconds that the phone Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Phone Information and Display Settings STEP 5 In the Screen Saver Refresh Time field, enter the number of seconds before the STEP 2 Under LCD, in the LCD Contrast field, enter a number value from 1 to 30. The higher STEP 2 Under Screen, in the LCD Contrast field, enter a number value from 1 to 30. The STEP 2 Under Screen in the Back Light Enable field, choose yes to enable the screen back Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Linksys Key System Parameters STEP 3 In the Back Light Timer field, enter the number of seconds of idle time that can Configuring Linksys Key System Parameters STEP 2 Under Linksys Key System Parameters, configure the following fields:

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Enabling Call Features Enabling Call Features Typically used for call centers, Automatic Call Distribution (ACD) handles incoming STEP 2 Under Supplementary Services from the ACD Login Serv list, choose yes to STEP 3 In the ACD Ext field, choose the extension used for handling ACD calls. Select 1- Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Enabling Call Features STEP 2 Under Supplementary Services, under the transfer type you want to enable, Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Enabling Call Features applicable to Cisco WIP310.) To enable this notification, navigate to Admin Login > Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Enabling Call Features STEP 2 Under Multiple Paging Group Parameters, enter the paging commands into the pggrp=ip-address:port;[name=xxx;]num=xxx;[listen={yes|no}]];

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Enabling Call Features pggrp=224.123.123.121:43210;name=All; num=801;listen=yes;

pggrp=224.123.123.121:43211;name=Sales;num=802; listen=yes;

pggrp=224.123.123.121:43213;name=Engineering;num=804;

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Customizing Phone Softkeys customer-supplied announcement server. (Not applicable to the Cisco WIP310.) Customizing Phone Softkeys Disturb. Other softkeys are available during specific call states (for example, if a STEP 2 Under Programmable Softkey Enable, choose yes to enable.





STEP 3 Edit the softkeys depending on the call state that you want the softkey to display.

through four. Additional positions (over four) are accessed by pressing the right NOTE On a Cisco SPA525G or Cisco SPA525G2 in the Off Hook state, the More softkey Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Customizing Phone Softkeys Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Customizing Phone Softkeys Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Customizing Phone Softkeys Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Customizing Phone Softkeys Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Customizing Phone Softkeys STEP 2 Under Programmable Softkey Enable, choose yes to enable.

STEP 3 In the PSK number field, enter the string for the PSK. See the different types of being dialed or the star code action to perform, vid=outboundextnum (optional) is Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Customizing Phone Softkeys STEP 2 Under Programmable Softkey Enable, choose yes to enable.

STEP 3 In the Programmable Softkeys section, edit the following:

STEP 4 Click Submit All Changes. The Sales speed dial softkey is displayed in the lower Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Customizing Phone Softkeys fnc=sd;ext=starcode@$PROXY;nme=name;ext2=starcode@PROXY;

STEP 2 Under Programmable Softkey Enable, choose yes to enable.

STEP 3 In the Programmable Softkeys section, edit the following:

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Customizing Phone Softkeys Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring the Message Waiting Indicator STEP 2 Under Programmable Softkey Enable, choose yes to enable.

STEP 3 In the Programmable Softkeys section, edit the following:

Configuring the Message Waiting Indicator Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Ring Tones Configuring Ring Tones STEP 1 Click Admin Login > advanced > Voice > Phone and scroll to the Ring Tone Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Ring Tones Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Ring Tones STEP 3 In one or more of the ten ring tone fields, enter the following:

STEP 3 Click Browse and navigate to the directory on your computer where the source Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Ring Tones STEP 5 Enter a name for the ring tone. This name will appear in the display on the phone.

STEP 6 Enter the target. You can have up to two customized ring tones uploaded to the STEP 7 (Optional) Click Preview to preview the ring tone. Click Options to change the start STEP 8 Click Upload to Phone to upload the ring tone to the phone. Click OK when the STEP 2 Enter the IP address of the user phone or press Skip to create the ring tone and STEP 3 Click Browse and navigate to the directory on your computer where the source STEP 5 Enter a name for the ring tone. This name will appear in the IP phone screen. You STEP 6 (Optional) Click Preview to preview the ring tone. Click Options to change the start STEP 7 Click Save As to save the file to your computer. Enter the file name and press Save.

STEP 3 Click the Delete button next to the ring tone you want to delete.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Ring Tones STEP 2 Under Call Feature Settings in the Default Ring field, choose from the following:

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) newsfeeds for news in the categories of local, world, finance, sports, and politics.

STEP 2 Under Web Information Service Settings, you can edit the following fields:

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Audio Settings Configuring Audio Settings STEP 2 In the Audio Volume section, configure a volume level between 1 and 10, with Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Audio Settings Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Enabling Wireless (Cisco SPA525G or Cisco SPA525G2 only) Enabling Wireless (Cisco SPA525G or Cisco SPA525G2 only) Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G only) supports Bluetooth communications with a Bluetooth-enabled mobile phone. You For a list of supported Bluetooth headsets, see https://supportforums.cisco.com/ Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 only) STEP 2 Under Bluetooth Settings in the Enable BT field, choose yes to enable or no to STEP 3 Scroll to Bluetooth Configuration and press Select.

STEP 4 With Bluetooth selected, press the Right Arrow key until a blue check mark STEP 3 Under Bluetooth Device List, press Scan for Bluetooth Devices.

STEP 4 In the Bluetooth Device List, click the name of the Bluetooth headset.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 only) STEP 1 Enable Bluetooth as described in Enabling Bluetooth from the Web Interface. STEP 4 Scroll to Bluetooth Configuration and press Select.

STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile NOTE Depending on the network environment (such as the number of Bluetooth devices STEP 8 In the list of found devices, select your headset and press Select to edit the STEP 9 Scroll to PIN and enter the PIN for your Bluetooth headset.

STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to On.

STEP 11 Press Connect. The profile screen displays and a check mark appears next to the Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 only) Cisco provides a reference list of Bluetooth-enabled mobile phones supported http://www.cisco.com/go/smallbizsupport and consult the latest STEP 1 Enable Bluetooth as described in Enabling Bluetooth from the Web Interface.

STEP 4 Scroll to Bluetooth Configuration and press Select.

STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 only) STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile STEP 8 In the Select a Bluetooth Device to Pair list, select the mobile phone to which you STEP 2 Under General, choose Bluetooth. Ensure Bluetooth is turned on.

STEP 3 In the Bluetooth Window, under Devices, find the MAC address of your STEP 5 Enter the PIN (the default is 0000) and press Connect.

STEP 3 Scroll to Bluetooth Configuration and press Select.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Enabling SMS Messaging STEP 4 Scroll to Bluetooth Profiles and press the Right Arrow key.

Enabling SMS Messaging STEP 2 Under Supplementary Services in the Text Message field, choose yes to enable.

STEP 3 (Optional) To enable receipt of text messages from a third party directly without STEP 2 Under Supplementary Services in the Display Text Message on Recv field, choose Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Enabling and Configuring the Phone Web Server STEP 3 (Optional) To enable receipt of text messages from a third party directly without Enabling and Configuring the Phone Web Server phone web user interface. Administrators and users have different privileges and STEP 2 Under the System Configuration section in the Enable Web Server field, verify STEP 3 In the Web Server Port field, enter the port to access the web server. The default STEP 4 In the Enable Web Admin Access field, you can enable or disable local access to STEP 5 In the Admin Passwd field, enter a password if you want the system administrator Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones STEP 6 In the User Password field, enter a password if you want users to log in to the Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones Lightweight Directory Access Protocol (LDAP) v3. LDAP Corporate Directory number, or both. LDAP-based directories, such as Microsoft Active Directory Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones STEP 2 In the Optional Network Configuration section, under Primary DNS, enter the IP STEP 3 In the Optional Network Configuration section, under Domain, enter the LDAP domain. (Only required if using Active Directory with authentication set to MD5.) STEP 5 Under LDAP, in the LDAP Dir Enable field, choose yes to enable LDAP and cause STEP 6 Configure values for the fields in the following table and click Submit All Changes.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones For more information on LDAP, including troubleshooting information, see the available from http://www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources (partner log on required).

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) group, or enterprise contacts. This application feature uses BroadSoft's Extended STEP 2 Under Broadsoft Settings, configure the following:

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) STEP 3 Under Call Feature Settings in the Device Feature Sync field, choose yes to STEP 4 Under SIP, enable the relevant event package (Talk Package, Hold Package, and To support basic Broadsoft Automatic Call Distribution (ACD), enable the relevant Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring XML Services Configuring XML Services Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring XML Services Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring XML Services Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Music On Hold Configuring Music On Hold STEP 2 Under Call Feature Settings in the MOH Server field, enter the user ID or the URL of Configuring Extension Mobility STEP 2 Under Extension Mobility, in the EM Enable field, choose yes to enable.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) STEP 3 In the EM User Domain field, enter the domain for the phone, or the authentication You must also configure the Extension Mobility parameters in the profile rule field in the Provisioning tab. See the Provisioning Parameters for Extension Mobility Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) is processing multiple streaming sessions, there is heavy Wi-Fi network traffic, or Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) STEP 1 Download and install the software release for the camera that provides video monitoring support. For more information, consult the release notes for the camera STEP 2 Use the phone web user interface to create a user ID and password that are used STEP 2 Under Camera Settings in the Enable Video VLAN field, choose yes to enable.

STEP 3 (Optional) If configuring Virtual LAN (VLAN) support, in the Enable Video VLAN STEP 4 Under Camera Profile 1, enter the settings for the first camera. Enter the camera STEP 5 In the Access URL field, enter the URL to access the camera, in the following STEP 6 In the Access User Name field, enter the username for the phone that you created STEP 7 In the Access Password field, enter the password for the phone username that Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Customizing Standard Features Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) STEP 8 (Optional) In the Associated Caller ID field, enter the phone number of the phone STEP 3 Scroll to the camera from which you want to view and press Monitor or Select.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT

This chapter describes how to configure the phone protocols:

SIP and Cisco IP Phones Cisco IP phones use Session Initiation Protocol (SIP), allowing interoperation with boundaries. Session management controls the attributes of an end-to-end call.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT SIP and Cisco IP Phones Voice traffic is transmitted between UAs over dynamically-assigned ports using RTP transmits real-time data such as audio and video; it does not guarantee realtime delivery of data. RTP provides mechanisms for the sending and receiving Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT SIP and Cisco IP Phones transport protocol for SIP. This protocol provides guaranteed delivery that assures periodically probes the higher-priority proxy and switches to the higher-priority This allows for failover and fallback functionality with a secondary proxy server.

srv: hostname[:port][:p=priority][:weight][:A=ip-list] Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT SIP and Cisco IP Phones NOTIFY XML-Service event. On receipt of a SIP NOTIFY message with an XMLService event, the IP phone challenges the NOTIFY with a 401 response if the Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP

P-ASSERTED-IDENTITY

Before REFER sending REFER to the transferee when initiating a fullyattended call transfer (where the transfer target has Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP phone presents a Session Description Protocol (SDP) offer. For inbound calls with Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP advanced > Voice > Ext_n. Under Network Settings, configure the following fields:

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Address SIP PUBLISH events. For example, collector@fullyqualified-domain-name (collector@reports.cisco.com) or Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring SIP To configure subscriber information parameters for each extension, navigate to Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Configuring the IP Phone Communications Protocol Configuring the IP Phone Communications Protocol phones can be configured to use Session Initiation Protocol (SIP), an IETF-defined signaling protocol that controls voice communication sessions in an IP network.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Managing NAT Transversal with Cisco IP Phones network that it is connected to, in the SPA525-auto-detect-sccp field, choose yes.

Managing NAT Transversal with Cisco IP Phones Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Managing NAT Transversal with Cisco IP Phones STEP 1 Click Voice > SIP and navigate to NAT Support Parameters.

STEP 3 Enter the public IP address for your router EXT IP field.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Managing NAT Transversal with Cisco IP Phones STEP 8 Configure the firewall settings on your router to allow SIP traffic. See Configuring protocol allows applications operating behind a network address translator (NAT) The protocol requires assistance from a third-party network server (STUN server) STEP 1 Click Voice > SIP and navigate to NAT Support Parameters.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Managing NAT Transversal with Cisco IP Phones STEP 3 Enter the IP address for your STUN server in the STUN Server field.

STEP 8 Configure the firewall settings on your router to allow SIP traffic. See Configuring STEP 1 Verify that the firewall is not running on your PC. (It can block the syslog port.) By STEP 2 Click Voice > System and navigate to Optional Network Configuration.

STEP 3 Enter the IP address for the Debug Server and port number of your syslog server, Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring SIP, SPCP, and NAT Managing NAT Transversal with Cisco IP Phones STEP 5 To capture SIP signaling messages, click the Ext tab and navigate to SIP Settings.

STEP 6 To collect information about what type of NAT your router uses click the SIP tab STEP 7 Click Voice > SIP and navigate to NAT Support Parameters.

STEP 9 Determine the type of NAT by viewing the debug messages in the log file. If the Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features

This chapter describes how to configure security, voice quality, and optional

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Setting Security Features Setting Security Features authenticating communications over the Internet. SIP Over TLS encrypts the SIP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Setting Security Features Secure Real-Time Transport Protocol (SRTP) is a secure protocol for transporting STEP 1 Obtain the Generate Mini-Cert tool from your service provider.

STEP 3 Under Subscriber Information, enter the Mini Certificate and the SRTP Private STEP 4 To enable the secure call service, navigate to Admin Login > advanced > Voice > STEP 5 Under Supplementary Services verify that Secure Call Serv is set to yes. (This Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring Voice Codecs field. Defaults to 397@-19,507@-19;15(0/2/0,.2/.1/1,.1/2.1/2). See Scripting for Configuring Voice Codecs three preferred codecs. The administrator can select the low-bit-rate codec used Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring Voice Codecs Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring Voice Codecs Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring Voice Codecs Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring Domain and Internet Settings Configuring Domain and Internet Settings Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring Domain and Internet Settings Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Setting Optional Network Servers Setting Optional Network Servers > System. Under Optional Network Configuration configure the following fields:

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Setting Optional Network Servers Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring VLAN Settings Configuring VLAN Settings Discovery Protocol for Media Endpoint Devices (LLDP-MED) for deployment with Cisco or other third-party network connectivity devices that use a Layer 2 autodiscovery mechanism. Implementation of LLDP-MED is done in accordance with Endpoint Discovery Reference Model and Definition (ANSI TIA-1057 Section 6).

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring VLAN Settings Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring VLAN Settings an opaque value to form MSAP identifier. The value is not validated against its subtype. The Chassis ID TLV is mandatory as the first TLV. Only one Chassis ID TLV is Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring VLAN Settings not validated semantically against the MED device type. The System Capabilities Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring VLAN Settings the outgoing LLDPDU TLV, bit 1 for the octet value auto-negotiation support/status should be clear (0) to indicate auto-negotiation is disabled. The 2 octets PMD autonegotiation advertised capability field should be set to 0x8000 to indicate Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring VLAN Settings Incoming LLDPDUMultiple Network Policy TLVs for different application types Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring VLAN Settings Firmware Revision TLV. The value for the firmware revision is the firmware version.

precedence value from the StartMediaTransmission Message from the Unified Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring VLAN Settings Inconsistent configuration and behavior for network connectivity devices for CDP Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring VLAN Settings deterministic and consistent of Network Policy, multiple network connectivity devices should not send out conflicting network policies for the same application Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring VLAN Settings Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G Because using VPN requires internal phone resources, performance can suffer if using memory-intensive applications or configurations on the phone when the Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G This configuration is for example purposes. Specific configuration instructions are not presented in this document. For detailed instructions for your particular device, STEP 1 Download the Cisco AnyConnect VPN client software from Cisco.com and install it STEP 2 Download a Cisco IOS version that supports this feature and install it on the VPN STEP 4 Ensure the VPN is functional and you can connect to the VPN by using the STEP 2 Under Optional Network Configuration, from the Alternate TFTP list choose yes.

STEP 3 In the TFTP Server field, enter the IP address of the Cisco Unified Communications Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G STEP 1 Navigate to Admin Login > advanced > Voice > System. (Not applicable to the STEP 3 Click Submit All Changes. If you did not choose yes in the Connect on Bootup field, STEP 2 Scroll to Network Configuration and press Select.

STEP 3 Scroll to Web Server and ensure that it is enabled. Press the right arrow key if it is STEP 5 Under VPN server, enter the IP address of the VPN server.

STEP 8 (Optional) Enter the tunnel group, if this is required by the VPN server.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Security, Quality, and Network Features Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G STEP 9 (Optional) To connect to the VPN when the phone is powered on, ensure that STEP 10 To connect to the VPN, ensure that Connect is enabled.

STEP 11 Press Save. After the VPN connection is established, a VPN icon appears in the Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning are powered up, and at set intervals. Provisioning is typically part of high-volume, Voice-over-IP (VoIP) deployments and limited to service providers. Configuration proprietary binary format generated by the SIP Profile Compiler (SPC) available

This chapter describes:

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Redundant Provisioning Servers Redundant Provisioning Servers provisioning servers. When the provisioning server is identified through a FQDN, is not available for provisioning. The Cisco IP phone continues to process Arecords until the first server responds. If no server associated with the A-records Retail Provisioning displays internal configuration and accepts new configuration parameter values.

In a retail distribution model, a customer purchases a Cisco voice endpoint device, and subsequently subscribes to a particular service. The customer first signs on to Subsequently, the customer binds the particular device to the assigned service Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Automatic In-House Preprovisioning http://192.168.1.102/admin/resync?https://prov.supervoip.com/cisco-init/ IP phone client certificate for authentication and supplies correct configuration Automatic In-House Preprovisioning automatically resyncs to the local TFTP server, initializing its internal state in preparation for deployment. Among other parameters, this preprovisioning step Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Using HTTPS Using HTTPS phone supports the Rivest, Shamir, and Adelman (RSA) algorithm for public/private clients recognizes only these certificates as valid. The clients try to authenticate Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Using HTTPS client certificate, also signed by Cisco, including identifying information about each individual endpoint. A certificate authority root certificate capable of authenticating the device client certificate is given to each service provider. This authentication path allows the provisioning server to reject unauthorized requests STEP 1 Contact a Cisco support person who will work with you on the certificate process.

STEP 2 Generate a private key that will be used in a CSR (Certificate Signing Request).

STEP 3 Generate CSR a that contains fields that identify your organization, and location.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Manually Provisioning a Phone from the Keypad STEP 4 Email the CSR (in zip file format) to the Cisco support person or to ciscosb-certadmin@cisco.com. The certificate is signed by Cisco and given to Manually Provisioning a Phone from the Keypad STEP 2 Enter the profile rule by using the following format:

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Manually Provisioning a Phone from the Keypad STEP 1 Press Select to choose Settings and press Select again.

STEP 3 Navigate to profile rule. Enter the profile rule in the following format:

STEP 2 Navigate to Device Administration and press Select.

STEP 4 Enter the profile rule by using the following format.

Time_Zone "GMT-07:00" ; # options: GMT-12:00/GMT-11:00/GMT-10:00/GMT-09:00/ GMT-08:00/GMT-07:00/GMT-06:00/GMT-05:00/GMT-04:00/GMT-03:30/GMT-03:00/GMTGMT-01:00/GMT/GMT+01:00/GMT+02:00/GMT+03:00/GMT+03:30/GMT+04:00/ GMT+05:00/GMT+05:30/GMT+05:45/GMT+06:00/GMT+06:30/GMT+07:00/GMT+08:00/ GMT+09:00/GMT+09:30/GMT+10:00/GMT+11:00/GMT+12:00/GMT+13: Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Updating Profiles and Firmware FXS_Port_Impedance "600" ; # options: 600/900/600+2.16uF/900+2.16uF/ 270+750||150nF/220+820||120nF/220+820||115nF/370+620||310nF Bellcore(N.Amer,China)/DTMF(Finland,Sweden)/DTMF(Denmark)/ETSI DTMF/ETSI Updating Profiles and Firmware Cisco IP phones support secure remote provisioning (configuration) and firmware firmware upgrade. If intermediate upgrades are required to reach a future upgrade Configuration profiles are generated by using common, open-source tools that integrate with service provider provisioning systems. (Provisioning is described in Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Updating Profiles and Firmware STEP 1 Click Admin Login > advanced > Voice > Provisioning.

STEP 2 Under Configuration Profile in the Provision Enable field, choose yes.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Updating Profiles and Firmware Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Updating Profiles and Firmware Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Updating Profiles and Firmware Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Updating Profiles and Firmware STEP 1 Click Admin Login > advanced > Voice > Provisioning.

STEP 2 Under Firmware Upgrade in the Upgrade Enable field, choose yes.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Updating Profiles and Firmware Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Updating Profiles and Firmware http://phone-ip-address/admin/upgrade?protocol://servername[:port]]/firmware-path http://phone-ip-addr/admin/resync?protocol://servername[:port]/profile-pathname Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Configuring a Custom Certificate Authority Configuring a Custom Certificate Authority A third party uses a Certificate Authority Certificate to validate and authenticate Authority (CA) to authenticate IPSec connections. See the Cisco Small Business Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning General Purpose Parameters General Purpose Parameters configuring the Cisco IP phones to interact with a particular provisioning server The GPP_* parameters are available for macro expansion within other provisioning parameters. For this purpose, single-letter upper-case macro names (A through P) are sufficient to identify the contents of GPP_A through GPP_P. Also, the two-letter Using TR- Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Using TR- As a bidirectional SOAP/HTTP-based protocol, it provides the communication between customer-premises equipment (CPE) and Auto Configuration Servers management functions within an integrated framework. The protocol allows the automatic configuration of Internet access devices, such as modems, routers, gateways, set-top box, and VoIP-phones. The technical specifications are Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Using TR- Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Provisioning Using TR- Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Service Activation codes (star codes), Vertical Service Announcement codes, and Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Scripting for Cadences, Call Progress Tones, and Ring Tones Scripting for Cadences, Call Progress Tones, and Ring Tones Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Scripting for Cadences, Call Progress Tones, and Ring Tones fi,1[,oni,2/offi,2/fi,2 [,oni,3/offi,3/fi,3 [,oni,4/offi,4/ Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Scripting for Cadences, Call Progress Tones, and Ring Tones 985@-16,1428@-16,1777@-16;20(.380/0/1,.380/0/2,.380/0/3,0/4/ Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Scripting for Cadences, Call Progress Tones, and Ring Tones n=ring-tone-name;w=waveform-id-or-path;c=cadenceid;b=break-time;t=total-time Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Call Progress Tones Call Progress Tones Distinctive Ring Patterns Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Distinctive Call Waiting Tone Distinctive Call Waiting Tone Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Control Timer Values (sec) Control Timer Values (sec) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Configuring Supplementary Services (Star Codes) Configuring Supplementary Services (Star Codes) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Configuring Supplementary Services (Star Codes) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Configuring Supplementary Services (Star Codes) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Configuring Supplementary Services (Star Codes) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Configuring Supplementary Services (Star Codes) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) "CWT:00;CWF:01;FAT:02;FAF:05;FBT:03;FBF:05;FNT:04;FNF:05;" Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Miscellaneous Parameters Codec call selection codes affect voice quality. For more information about voice Miscellaneous Parameters This section describes Dual Tone Multi-Frequency (DTMF) and localization reliability of DTMF transmission required by many IVR applications such as dial-up The following parameters can either reduce false detection or get better detection Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Localizing Your IP Phone NOTE On the Cisco SPA525G2, when using the Mobile Link line (through the Bluetoothenabled mobile phone), the local user can hear a double tone (echo) when pressing support community at http://www.cisco.com/go/smallbizsupport for phone compatibility information, and also consult the latest Cisco SPA525G2 release Localizing Your IP Phone The following table describes the localization parameters in the Miscellaneous Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Localizing Your IP Phone Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Localizing Your IP Phone Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Localizing Your IP Phone Optional time values: HH represents hours (0-23), mm represents minutes (0-59).

The following example configures daylight saving time for New Zealand (in version Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Localizing Your IP Phone STEP 2 Select Language, then press the Select soft button.

STEP 4 With the desired language highlighted, press Save.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Regional Parameters and Supplementary Services Localizing Your IP Phone Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Dial Plans present (such as IP Centrex installations), installations where the phones are About Dial Plans Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Dial Plans About Dial Plans 2. If the inter-digit timer value is reached, or if another terminating event occurs, the NOTE The dial plan feature (digit sequences and timers) is not used with the Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Dial Plans About Dial Plans Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Dial Plans About Dial Plans NOTE The Cisco SPA9000 and the Cisco IP phones implicitly append the vertical code Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Dial Plans About Dial Plans Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Dial Plans About Dial Plans Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Dial Plans About Dial Plans Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Dial Plans About Dial Plans Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Dial Plans About Dial Plans can modify the Control Timer that controls the default interdigit timers for all calls.

before the Interdigit Long Timer expires. This setting is especially helpful to users Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Dial Plans About Dial Plans Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Dial Plans Editing Dial Plans on the IP Phone Editing Dial Plans on the IP Phone STEP 2 Click the Ext N tab, where N is the extension being configured.

STEP 3 In the Dial Plan section, enter the digit sequences in the Dial Plan field. For more STEP 4 (Optional) Enter the Caller ID MapInbound caller ID numbers can be mapped to a STEP 5 (Optional) Enable IP dialingEnable or disable IP dialing. Defaults to no.

STEP 6 (Optional) Emergency NumberEnter a comma-separated list of emergency CONF, HOLD, and other similar softkeys or buttons to avoid accidentally putting the STEP 8 If you need to configure a dial plan for any other extensions on the phone (depending on the model), click the appropriate Extension tab, enter the dial plan, Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring Dial Plans Resetting the Control Timers STEP 9 Verify that you can successfully complete a call using each digit sequence that NOTE If you hear a reorder (fast busy) tone, you need to review your entries and modify Resetting the Control Timers STEP 4 Scroll down to the Control Timer Values section.

STEP 5 Enter the desired values in the Interdigit Long Timer field and the Interdigit Short Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring LED Patterns STEP 2 Under Line Key LED Pattern, use the following letters to customize the fields Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring LED Patterns Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring LED Patterns LED Script ignored. Each field has the syntax =. The allowed fieldname and corresponding field-values are listed below:

ud = user-defined (according to the contents of the u field)

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring LED Patterns Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Configuring LED Patterns Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Info Tab Info Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Info Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Info Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Info Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration 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Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab NOTE Cisco IP phones can use a RETRY-AFTER value when received from a SIP proxy Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference SIP Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Provisioning Tab Provisioning Tab Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab The following Vertical Service Activation Codes are automatically appended to Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Regional Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab pggrp=224.168.168.168:3141;name=PgGrp;num=800;listen=yes;

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab NOTE Does not apply to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G.

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Phone Tab softkeys for speed dials or XML scripts. Customized softkey information is entered Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2xxxxxx|xxxxxxxxxxxx.).

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Ext Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference User Tab User Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference User Tab supplementary services. All of these services are optional. A supplementary supplementary service parameters are listed in Supplementary Services.

The Cisco SPA525G or Cisco SPA525G2 works with the Cisco WVC2300 WirelessG Business Internet Video Camera and the Cisco PVC2300 Business Internet configuration information, see Configuring RSS Newsfeeds (Cisco SPA525G or Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference User Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference User Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference User Tab Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Attendant Console Tab (Cisco SPA500 Series) Attendant Console Tab (Cisco SPA500 Series) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Attendant Console Tab (Cisco SPA500 Series) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Attendant Console Status

Chapter 9, Configuring LED Patterns.

Attendant Console Status Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Attendant Console Status Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Cisco SPA525G or Cisco SPA525G2-Specific Tabs Cisco SPA525G or Cisco SPA525G2-Specific Tabs For more information on configuring Bluetooth, see Configuring Bluetooth Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Cisco SPA525G or Cisco SPA525G2-Specific Tabs Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco SPA IP Phone Field Reference Cisco SPA525G or Cisco SPA525G2-Specific Tabs Displays the call history for the phone. To change the information displayed, select Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Where to Go From Here Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Where to Go From Here Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

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